Case study · Utilities · Energy
U.S. electric utility (≈200,000 members)

Strengthening infrastructure resilience for a member-owned utility.

A U.S. electric utility serving approximately 200,000 residential and commercial members ran a board-sponsored assessment of resilience, security, and reliability ahead of a major audit. BTA delivered the analysis and remediation plan.

  • Architecture assessment
  • Firewall policy
  • Network segmentation
  • Backup readiness review
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UTILITY · ASSESSED200,000+ MEMBERS · BOARD-SPONSORED REVIEW
Outcome 01
Audit
Requirements met
Outcome 02
Standardized
Hardware and software configurations
Outcome 03
Faster
Incident resolution
Outcome 04
200k+
Members served

Engagement story

At a glance
Customer
U.S. electric utility (≈200,000 members)
Industry
Utilities · Energy
Technologies
Architecture assessment · Firewall policy · Network segmentation · Backup readiness review

The problem

Leadership identified gaps in network configuration, security posture, backup readiness, and operational processes. With a major audit ahead, the board sponsored a comprehensive assessment to feed the next capital planning cycle.

How BTA delivered

BTA used the SIMPLE methodology: aligned with leadership on scope, collected infrastructure data through automation and manual inspection, mapped vulnerabilities and gaps, presented evidence-based findings, delivered prioritized recommendations, and established criteria for future investments.

Outcomes in production

Hardware and software configurations were standardized. Firewall policies and network segmentation were strengthened. Structured change processes were introduced. The utility met its audit requirements, reduced service disruptions, achieved faster incident resolution, and walked away with a clear roadmap for board-level investment decisions.

What makes us different

We're architects who execute.

Three principles every BTA engagement runs on. Visible in the work itself.

  • We architect, deploy, and stay through Day-2.

    Every engagement is end-to-end. We design the target environment, deploy it in stages, and remain on hand through the operational handoff.

  • We train your team to own the outcome.

    Training is part of every engagement. By the close of an engagement, your operators can run, maintain, and defend the system to an auditor.

  • We measure success when your team runs it alone.

    An engagement closes when your team is operating the solution without us in the room. SIMPLE methodology enforces this exit criterion on every project.

SIMPLE Methodology
See how SIMPLE works
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