Consulting

Laying the foundation at the beginning of an endeavor, ensures a successful project. The BTA project team will first confirm whether the agreed upon scope of work meets the business outcomes desired for the project. We will then develop high level work plans, identify resources, accountability charts, and any initial data required to proceed.

Exit criteria for this phase is customer acknowledging the project plan and resourcing as outlined in kick off meetings.

Technology baseline training is conducted with the customer team focusing on baselining all technical parties involved on what can be done with the technology. This is crucial as it provides the foundation and common vocabulary for the Architect(s) assigned to your project to conduct interviews with key stake holders, high level design sessions and produce the High Level Design (HLD) document that includes the customer use cases that define success for the project.

Exit criteria for this phase is customer acceptance of the HLD.

This is the roll up your sleeves time. The lead Architect works with customer and BTA engineering resources to take the HLD objectives and use cases to create and execute the detailed implementation deployment. This includes all technical details around configuration, automation, security, monitoring and operations requirements.

Exit criteria for this phase is the configured system ready for pre-production testing.

We are in the home stretch here. We validate the use cases called out in the HLD and conduct test plans.

Exit criteria for this phase is documented and customer accepted use case/test plan validation.

Dotting I's and crossing T's. As built documentation is delivered, Operations training and turn-over is conducted. If run books are part of the engagement those are delivered.

Exit criteria is customer sign off on work complete as agreed.

What's next? We conduct project wrap up meeting and surveys to identify next steps/phases of the project to go beyond the baseline implementation and accrue value from advanced features not part of the initial project and any additional use cases identified throughout the project.

Survey's are critical for us to know how we've done throughout the project. We want to hear from the customer Business Stakeholders, Project Management and Technical teams.

Would you do business with us again and would you recommend BTA to a peer?

Exit Criteria for this phase is customer success and satisfaction.